Expert agents ready to handle your calls, bookings, and client care 24/7.
No coffee breaks required.
Receptionist
Answer calls, route to right person, provide company info, answer FAQs about hours, schedules, policies, and facilities
Client Care Agent
Handle complaints, billing disputes, service issues, and account problems
Appointment Agent
Book 1-on-1 appointments ONLY; schedule, reschedule, and cancel individual services
Class Booking Agent
Book group classes, multi-week programs, and course series - handle waitlists, spot reservations, and enrollments
Membership Agent
Support existing members with account management, membership questions, billing inquiries, and payment history
Sales Agent
Answer sales inquiries, provide program recommendations, and close deals - memberships, packages, services, and pricing
Reminder Agent
Send outbound reminders for appointments, classes, events, and payments
Rebooking Agent
Outbound rebooking after services, promote recurring appointments, maintain regular schedules
Customer Onboarding Specialist
Welcome new customers, facility tour, first session planning, ensure engagement in first 30 days. Also convert prospects to customers: follow up on trials, consultations, inquiries, and demo requests
Churn Prevention Agent
Contact at-risk, lapsed, and expired customers to prevent cancellations, encourage reactivation, and manage retention campaigns
Feedback Collector
Gather customer feedback, conduct satisfaction surveys, and collect testimonials
Upsell Specialist
Contact existing customers to sell additional services, premium upgrades, or product packages
Promotional Campaign Agent
Execute promotional campaigns: events, workshops, loyalty programs, seasonal offers, and special promotions
Schedule Optimization Agent
Fill schedule gaps: last-minute cancellations, waitlist conversions, off-peak hours, maximize utilization, fill specific spots
No-Show Recovery Agent
Follow up on missed appointments/classes, understand reasons, rebook and re-engage customers
YunaCalls Receptionist
General-purpose inbound receptionist for any business. Answers calls, routes to the right person, provides company info, answers FAQs, and handles basic customer inquiries
YunaCalls Outbound Caller
General-purpose outbound agent for any business. Handles follow-up calls, demo scheduling, sales outreach, and feedback collection